$849.0 Buy It Now or Best Offer
free,30-Day Returns
Seller Store topdon_official
(874) 99.7%,
Location: Hebron, Kentucky
Ships to: US,
Item: 176339118110
Return shipping will be paid by:Seller
Returns Accepted:Returns Accepted
Item must be returned within:30 Days
Refund will be given as:Money Back
Return policy details:
TOPDON:TOPDON
OBD Interface:CAN,EOBD,OBD,OBDII
Supported System:ABS,BMS,SAS,EPB,DPF,SRS,TPMS,Active Test,All System,onlin coding
Connectivity:Bluetooth;WiFi
Manufacturer Part Number:TOPDON Phoenix PLUS PRO Smart Max ELITE
Vehicle Type:Passenger Vehicle
Features:Backlit Display,Colour Display,Check Engine Light Shut Off,Built-In Battery,Erases Codes,Freeze Frame Displays,Internet Updateable,LCD Display
Warranty:1 Year
✅Software Update:2 Years Free Update
Operating System:Android 10.0
CPU:2.0GHz Quad-core
Display:10.1” Touch Screen (1280*800 Resolution)
RAM:4GB
ROM:64GB
Camera:8.0MP Rear-Facing Camera with AF
🆚Reset services 1:Oil Reset,EPB Reset,SAS Reset,TPMS Reset
🆚Reset services 2:DPF Regeneration,BMS Reset,Anti-theft matching
Audio Output:Built-in Speakers
Input Voltage:DC 5V/2.5A
Working Temperature:0℃~50℃ (32~122℉)
Storage Temperature:-20℃~ 60℃ (-4~ 140℉)
Built-in Battery:12800mAh
Dimension:277.3*190.8*44.5mm (10.92*7.51*1.75 inch)
Package List:VCI Dongle,Cables,User Manual
🥉Advantage 1:NEW Bi-Directional Scan Tool+Active Test
🥉Advantage 2:online Coding + 34 Reset Services OBD2 Scanner
🥉Advantage 3:OE-Level Diagnostic Scanner + work for 150 Car Brands
🥉Advantage 4:OE-Level Topology Module Tree
🥉Advantage 5:Great Combination + 2 Years Free Update
🥉Advantage 6:22 Languages Supported
Weight:1555g (54.85 oz)
✅Languages 1:English, French, Spanish, German, Russian, Italian
✅Languages 2:Portuguese, Traditional Chinese, Japanese.
TOPDON Phoenix Plus 2:TOPDON Phoenix Plus 2
TOPDON Phoenix Plus 2 Intelligent Diagnostic Scan Tool ADAS E/CU Online CodingTOPDON Phoenix Plus 2 Scanner, Bidirectional Scan Tool, CU Coding, Topology Map Car Diagnostic Scanner, OEM Full System, 41+ Service, AutoAuth for FCA SGW, V.A.G Guided, CAN-FD Supported, 2 Years Free UpdaterandTOPDONProduct Dimensions11″L x 2″W x 7″HOperating SystemV.A.G Guided FunctionLanguageMultilingualDisplay resolution1280x800 About this itemCU Coding Scan Tool➤This TOPDON Phoenix Plus 2 scanner featuring CU Coding, which is compatible with Benz, B.M.W, V.A.G, Porsche, etc. Guided Function for V.A.G, Guided DTCs Trouble Shooting for Porsche (after 2011). Setting & Changeover for Benz and etc.. Personalization for V.A.G, Toyota and other brands. Bidirectional Control, 41+ Hot Reset Services, All System s Diagnostics, AutoVIN & AutoScan, with non-16pin connector kit.Bi-directional Control in TOPDON Phoenix Plus 2➤Turn off ACC, Lane Keeping Assist, o.i.l pressure control test, vehicle level position calibration, brake vacuum pump, wheel speed sensor supply, windows calibration, language change, A/F Reset, coolant bleed, transport mode, AdBlue reset, Stop/Start Reset and etc.. Please check the compatibility with us. We also provide 1 year product assurance. Programmable Module Installation➤TOPDON Phoenix Plus 2 scanner support PMI(Programmable Module Installation) function, Compatible with Ford /Lincoln/ Mazda and etc. This function is generally required after the CU module has been replaced, otherwise the CU will not work properly.Variant Coding➤Some states/countries require the automatic activation of the headlights while driving, which results in another vehicle variant. Variant coding of TOPDON Phoenix Plus 2 scanner includes the enabling and disabling of software-driven functions.41+ Hot Reset Services➤This TOPDON Phoenix Plus 2 bidirectional scan tool can perform: Adblue/CBS/O.i.l/ SAS/EPB/TPMS/BMS/ETS/Gear/Brake/AFS/Gearbox/Sunroof/SUS/AFS Headlamp Reset and more. with scheduled procedures and smooth logical workflow to make maintenance a breeze in the workshop. A QR code is added to the PDF diagnostic report, which is convenient for mobile phones to scan the QR code to view and share the diagnostic report.AutoVIN & AutoScan + All Available System Access + Active Test➤This TOPDON phoenix scanner can quickly make an automatic connection to the vehicle CU modules in all available onboard systems such as transmission, engine, body, power and many more, to perform a comprehensive automatic scanning to locate faulty area and retrieve DTCs related. Also a bi-directional car scanner to effortlessly determine a specific subsystem/component status instead of using vehicle’s own controls.Advanced Hardware in TOPDON Phoenix Plus 2➤The Android10.0 based TOPDON car diagnostic scan tool, equipped with 10.1 touchscreen, 64G ROM storage, 10+ hours running, backing up easy diagnostics for over 50,000+ models after 1996, and still expanding thanks to One-Touch Wi-Fi software free update for 2 years. AutoAuth Access➤ SGM in FCA vehicles for successful OBD2 diagnostics, active test, calibrations, and more; compatible with 2017 and later Chrysler, Dodge, Jeep, Alfa Romeo, Fiat, etc. This function extends larger coverage to 99% of global vehicles, improving the efficiency of your diagnostics.Product DescriptionA Versatile Must-Have Diagnostic Bi-directional Scanner A professional diagnostic scan tool is indispensable to any automotive repair business. The Phoenix Plus 2 scanner will expand a technician’s capabilities, speed up jobs, and pay for itself in a short amount of time. :Wide Car Coverage: 200+ car brands, 50,000+ models from the US, European and Asian car markets; still expanding.Online CU Coding: restore the vehicle functional status after CU replacement (compatible with V.A.G, VW, Skoda, Seat, Hyundai / Kia SRS).CU Coding: reprogram adaptive data after making repairs or replacements; change software to customize a vehicle in a smarter way; deactive unneeded functions: deactivating the auto start-stop / changing the chimes / deactivating buzz sounds and etc. (compatible with Nissan, Infiniti, Nissan GT-R, Toyota, Lexus, Scion, Hyundai, Kia, Benz, Land Rover, Jaguar, Subaru, Ford, Mazda, Porsche and etc.).41+ Service Functions: allow you to get the job done without outsourcing, such as O.i.l Resets, EPB Resets, Suspension Resets, SAS Resets, and more. **See details on page.Bi-directional/Active Test: Send commands to related CUs and control actuators to perform corresponding actions to locate the faults accurately.AutoAuth Access with TOPDON Phoenix Plus 2: Diagnose FCA vehicles which equipped with a sCUrity gateway firewall for successful reset, bi-directional control test, calibrations, and more works on Chrysler, Dodge, Jeep, Alfa Romeo, Fiat, etc. (please reach us for details). You can pay an annual fee for software to get access to it (**The yearly subscriptions fees required by AutoAuth not TOPDON Phoenix Plus 2).V.A.G Guided Function: skip the step of entering the sCUrity access code & channel number of VW, A.udi, Skoda, Seat vehicles for successful diagnostics.Topology Module Mapping: intuitive color-coded topology display of all structures between vehicle modules for easy troubleshooting.Smart AutoVIN & AutoScan: automatically skip the manual input of vehicle’s VIN code and head you towards the matched diagnostics on the system selected.Camera VIN Scan: quick recognition of vehicle barcode with rear camera.Smooth and stable operation with its high-quality hardware: Android 10.0 OS, Quad-Core 2.0GHz Processor, 4GB RAM & 64GB ROM, 10.1” IPS Touch Screen.2 Years Updates at No Costs: to bring bug fixes and add new vehicles to the coverage with one-touch via Wi-Fi.24 Languages Support: English, French, Spanish, German, Russian, Italian, Portuguese, Traditional Chinese, Japanese, Danish, Norwegian and etc.Customize Your Vehicles Easily with TOPDON Phoenix Plus 2 Scan ToolRestore Functional Status after Repair or Replacement After making repairs or replacements, you can use this bi-directional diagnostic scanner to re-flash the vehicle control modules, clear the original memories stored in CU, and write the adaptive data into specific components to get your vehicle back on the right track.Customize and Upgrade Vehicle to achieve better capability. You can also make manual tuning to break the limitations and restrictions of the market-specific settings of the car when it left the factory. With the help of this scan tool’s CU coding, you can pause functions or active high-end features, change software to alter how it behaves originally. (PMI) Programmable Module Installation : TOPDON Phoenix Plus 2 scanner support PMI function, Compatible with Ford /Lincoln/ Mazda and etc. This function is generally required after the CU module has been replaced, otherwise the CU will not work properly.Variant Coding: Coding CUs to meet vehicle variants, such as left-hand drive or right-hand drive. Variant coding includes the enabling and disabling of software-driven functions. **All above customizations are probably not available for some specific car models. Reach us for details.41+ Hot Service Functions, Accessible for Complete Car Maintenance Unleash the full potential of your automotive diagnostics with the TOPDON Phoenix Plus 2, the ultimate bi-directional diagnostic scan tool designed for both professional technicians and serious DIYers. Equipped with an incredible 41+ special functions, this device goes beyond standard diagnostics to provide deep insights, precision repairs, and seamless maintenance for a wide variety of vehicles. Whether you are looking to perform advanced calibrations, reset service functions, or customize vehicle settings, the Phoenix Plus 2 is your go-to solution. 1. O.i.l Reset: reset the o.il service lamp after changing the engine o.i.l; re-calculate the optimal o.i.l life change interval for the engine o.i.l maintenance being on schedule. 2. Coding: write the new code into the car system for the correct cylinder injec-tion quantity. 3. SAS Reset: reset the steering angle to zero to keep the car running straight. 4. Regeneration (**for both diesel and gasoline vehicles): keep the trap stable. 5. BMS Reset: register the battery after replacement. 6. Throttle Adaptation: initialize the throttle actuators to the default state. 7. Adblue Reset: reset the AdBlue system after refilling the tank to ensure the engine is running properly and meeting standards. 8. EPB Reset: help replace and reset the brake pad. 10. Sunroof Reset: initialize the sunroof when to be shut off, or paused. 11. Suspension Reset: adjust the vehicle body height s.ensor for level calibration. 12. Gearbox Reset: help complete the gearbox self-learning to improve gear shifting quality. 13. TPMS Reset: reset the tire pressure. 14. Condition Based Service(CBS) Reset: This TOPDON diagnostic scan tool allows you to reset the engine o.i.l, spark plugs, front brakes, rear brakes, coolant, vehicle annual inspection, vehicle check and etc. It supports checking the time/course of development recommendations for fixed services and it analyzes this data and tells you when a service is next due. 15. AFS Headlamp Reset: calibrates adaptive headlights after repair, optimizing beam direction for safe, clear driving visibility. 16. Gear Learning: resets the transmission for smoother shifting and optimal capability. 17. A/F Reset: adjusts the ratio for optimal engine capability and effi.ciency. 18.ABS Bl-eeding: removes a ir from the ABS brake lines for firm braking and safety. 19. Coolant Bleed: Removes a ir pockets from the cooling system for optimal engine temperature. 20.Language Change: Changes the display language of the vehicle’s system. 21. N.O.x Sen.sor Reset: Resets the ni.tro.gen o.xide sen.sor after replacement or repair. 22. Seats Calibration: Adjusts and calibrates electronic seats for proper alignment and function. 23. Stop/Start: Controls or resets the automatic engine stop/start system. 24. Brake Fluid: Checks or resets the brake fluid maintenance indicator. 25. A.irbag Reset: Resets a irbag system after replacement or fault repair. 26. Transport Mode: actives or deactives transport mode to save battery during shipping. 27. Type Reset: Resets the tire pressure monitoring system (TPMS) after tire changes. 28. Windows Calibration: Calibrates power windows after replacement or reset. 29. AC System Relearn/Initialization: Reinitializes the a ir conditioning system for proper a ir flow and cooling. 30. Intelligent Cruise Control System: Calibrates the cruise control system for accurate speed and distance control. 31. Engine Power Balance Monitoring: Monitors and balances power output from each engine cylinder. 32. Motor Angle Calibration: Calibrates motor angle sensors for precise vehicle control. 33. High Voltage Battery Diagnostics: Checks and diagnoses the health of a hy brid or electric vehicle battery. 34. O.D.O Calibration: Adjusts the odograph for accurate course of development display. Clutch Matching: Matches the clutch system for smoother gear shifts. 36. Codage CU: Customizes or programs the CU for specific functions and features. 37. FRM Matching: Matches and programs the Footwell Module (FRM) for electronic control. 38. Turbocharging Matching: Calibrates the turbocharger system for optimal capability. 39. Rainfall Light Sensor: Calibrates sensors for automatic wipers and headlights. 40. Gateway Module Data Calibration: Calibrates the data exchange module between different vehicle systems. and etc.; covering the majority of makes and models worldwide up to the latest year and still expanding.Streamline Your Diagnostic Process with One-Click This TOPDON Phoenix Series diagnostic scan tool also carries out comprehensive all system diagnoses. It offers access to all vehicle systems at levels comparable to authorized dealers’ scan tools. The range of available services expands to resets, module coding, bi-direction tests and relearns:OE-Level Access: Gives you a window into European, Asian and American vehicles’ all accessible electronic control units; shows the CU information including unit type, version numbers, and other specifications which is convenient for you to find the matched auto part replacement.For Maintenance: Read & clear diagnostic trouble codes (DTCs) in target systems, and locate the trouble area precisely.For Analysis: Check freeze frame data, plot PIDs, and monitor the real-time live data stream in text, graph & analog for easy review.System Coverage: Engines, Auto Transmission, SRS, ABS, Cruise Control, Instruments, Self Leveling Suspension systems, Seats, Gateway, Steering Angle, Body Systems, Electronic Power Steering & Motor Assisted, Power Steering, Tire Pressure, Rain S.ensors, 4WD System … all diagnosable CUs.Topology mapping of bi-directional diagnostic tool Phoenix Plus 2 visualizes all major car systems in a diagrammatic tree, and checks all system conditions with one-click, A great assistance for mechanics and professionals to have more efficient diagnostic work than ever before.The TOPDON Phoenix Plus 2 scan tool also boasts AutoVIN function to automatically identify vehicle information such as make, model, and year of manufacture immediately. Professional diagnostics are always ready to go. **The function list is depended on the vehicle’s make, model and year. Reach us for details.Transform Your Vehicle Diagnostics with Advanced Bi-Directional Control Unl.o.c.k unparalleled control over your vehicle’s systems with our top-tier TOPDON scan tool Phoenix Plus 2, featuring powerful Bi-Directional Control functionality. Whether you’re a professional technician or a dedicated car enthusiast, this feature allows you to actively interact with your vehicle’s electronic control units (CUs), performing functional tests, activations, and resets that go beyond simple code reading. Bi-Directional Control, or active testing, enables you to send commands to various modules to test component operation in real time. This is especially valuable in the U.S. market, where diverse driving conditions and popular models require precision diagnostics and repairs. Here are some practical applications of Bi-Directional Control that you can perform using our advanced tool: 1.Perform Active ABS and Brake Tests: Ensure your Anti-l Braking System (ABS) is functioning correctly by activating and cycling the ABS pump and valves. This is crucial for diagnosing issues related to the brake system in vehicles (compatible with Ford F-150, Chevrolet Silverado, Toyota Camry, Honda Accord, Jeep Grand Cherokee, Ford Explorer, Chevrolet Malibu, Dodge Charger, Ford Mustang, Chevrolet Corvette, Nissan Altima, Hyundai Sonata, GMC Sierra, Toyota Tundra, Ford Bronco, Chevrolet Tahoe and other popular models), especially for drivers who often tow heavy loads or drive in regions with varying weather conditions like Colorado or Michigan. 2.Reset and Recalibrate Throttle Bodies: If you’re experiencing rough idling or hesitation when accelerating in your car, use Bi-Directional Control to perform a Throttle Body Relearn. This function recalibrates the throttle position after cleaning or replacement, ensuring smooth acceleration and improved effi.ciency — a must for daily commuters and long-distance travelers. 3.Test and active HVAC Components: Diagnosing HVAC issues becomes a breeze with the ability to command the blower motor, cooling fans, and AC compressor on or off. This is particularly helpful in hot and humid climates like Florida or Texas, where maintaining a fully functional a ir conditioning system in models is essential for comfort. 4.In.jec.tor Cut-Off Tests for Misfire Diagnosis: Troubleshoot misfires in popular models by conducting in.jec.tor cut-off tests. By selectively disabling in.jec.tors one by one, you can quickly identify faulty in.jec.tors, ensuring your engine runs smoothly. 5.Actuate Cooling Fans for Overheating Issues: For drivers who face stop-and-go traffic in cities like Los Angeles or New York, overheating can be a common issue. With TOPDON scanner Phoenix Plus 2, you can manually active the radiator cooling fan to check its capability, diagnose potential relay or wiring issues, and ensure that your car stays cool under pressure. 6.Window Functions: Have you recently replaced a battery for your vehicle? With Bi-Directional Control, you can easily reinitialize power windows after battery replacement, saving you a costly trip to the dealership. 7.Test Pumps and Relays: For vehicles, testing the pump and associated relays can be vital for diagnosing starting issues or poor delivery. With the ability to active the pump and monitor pressure levels in real time, you can pinpoint the problem faster and more accurately. 8.Command Steering Angle Sensor Calibration: After an alignment or suspension repair, recalibrating the steering angle sensor is critical for safety and capability. Use Phoenix Plus 2 to perform this recalibration on models, ensuring precise handling and safety. 9.active and Test Transfer Cases and AWD Systems: For SUVs and trucks that frequently tackle off-road trails or snowy roads, testing the transfer case and AWD systems is crucial. Use Phoenix Plus 2 scan tool to engage 4WD or AWD modes, ensuring proper functionality and readiness for any adventure. TOPDON Phoenix Plus 2 empowers you to conduct professional-grade diagnostics, providing a level of insight and capability that transforms the way you maintain and repair your vehicle. Compatible with a broad range of American, European and Asian favorites, this TOPDON scanner puts you in command of every system and component. Why settle for less when you can have total control? Step up to the ultimate diagnostic experience with our TOPDON Phoenix Plus 2 and keep your vehicle performing in good condition — wherever the road takes you.Communicate with FCA SGW with Autoauth 1. Starting in 2018, FCA vehicles have been equipped with a sCUrity gateway firewall, i.e. SGW Authentication System (SGM) which is developed to sCUre the vehicle’s control systems against sCUrity threats and issues. Yet now you can communicate with the FCA SGW Authentication System and the SGM with our diagnostic scan tool TOPDON Phoenix Plus 2 to be able to run OE-level diagnostics and bi-directional on SGW-equipped vehicles:Available for 2017 and later FCA vehicles including Chrysler, Dodge, Jeep, Alfa Romeo, and Fiat.Your TOPDON Phoenix Plus 2 diagnostic scan tool needs to have the AutoAuth subscription.The TOPDON diagnostic scanner needs to have the latest version of diagnostic software.The TOPDON scan tool must be connected to the internet to communicate with the FCA SGW Authentication System. **There’ll be yearly subscriptions fees required by AutoAuth not TOPDON Phoenix Plus 2 or Topdon 2. The TOPDON Phoenix Plus 2 has access to V.A.G Guided Functions with step-by-step procedure, which streamlines the repair process and promotes a quick and accurate car diagnosis. Follow the prompts for easy and convenient operation, suitable for VW, SKODA, SEAT vehicles and etc.. ArtiFolder Data Management The Phoenix diagnostic system creates the ideal data management module: ArtiFolder. There you can keep all data files, client info, and car records well organized, as well as review test vehicle history records for first-hand troubleshooting of diagnostic bugs, faults, and errors, to help you use this scan tool more effectively.Cover 200+ Brands, Up to 2024 You can diagnose many vehicles makes and models up to 2024 since this TOPDON Phoenix Plus 2 scan tool has impressive coverage of 200+ car brands across worldwide markets. Various OBDII adapters are provided to fit more vehicle makes and models, currently up to the year 2024: compatible with BENZ, BMW, CHRYSLER, HONDA, GM, HYUNDAI, NISSAN, TOYOTA, and more. Product informationTechnical DetailsBrandTOPDONPower SourceBattery PoweredProduct Dimensions11″L x 2″W x 7″HOperating SystemV.A.G Guided FunctionScreen Size10.1 InchesLanguageMultilingualDisplay resolution1280x800UPC632111336886ManufacturerTOPDONModelTOPDON Phoenix Plus 2Item Weight3.43 poundsItem model numberPhoenix Plus 2Batteries1 Lithium Ion batteries required. (included)Manufacturer Part NumberTOPDON Phoenix Plus 2Special Features➤Guided Functions: Compatible with Volkswagen / V.A.G / Skoda / Seat etc., ➤Online Calibration: Compatible with Volkswagen / V.A.G / Skoda / Seat etc., ➤Power Balance: Compatible with Chrysler / GM / Ford etc.,, ➤Online Account Login Service: Compatible with Volkswagen / V.A.G / Skoda / Seat etc., ➤41+ Special Service Functions: Adblue/A/F/Engine/ABS/SRS/Transmission/EPB/SAS/TPMS/ABS/BMS/Tooth Learn/Throttle Match/Anti-theft Match/AFS/Gearbox/Sunroof/Sus Reset and etc., ➤FCA Gateway: Phoenix Plus 2 is certified by Fiat Chrysler Automobiles, U.S. (FCA) to access the SCUre Gateway Module on 2017 and newer FCA vehicles. ➤Online Coding: Compatible with Volkswagen / V.A.G / Benz /Seat / Porsche etc., ➤Anti-theft Service: Compatible with Volkswagen / V.A.G / Skoda / Seat etc.,, ➤Flash Hidden Functions: Compatible with Porsche / Toyota / Subaru etc., ➤Component Matching: Compatible with Volkswagen / Skoda / Seat / GM / Ford / Opel / Mazda / Fiat / Honda / Nissan / Hyundai / Kia / Subaru etc., ➤Online Parameterization: Compatible with Volkswagen / V.A.G / Skoda / Seat etc., ➤150+ Car Brands Supported: American: Compatible with Buick, Cadillac, Chevrolet, Ford, GM, Chrysler, Hummer, Jeep, Lincoln. European: Compatible with Abarth, Alfa Romeo, Bentley, Benz, BMW, Citroen, EU-Ford, Astonmartin, V.A.G, Ferrari, Fiat, Jaguar, Lamborghini, LandRover, Maserati, Mini, Peugeot, Porsche, Renault, Seat, Skoda, Smart, Sprinter, Volvo, VW; Asian: Compatible with Acura, Honda, Infiniti, Isuzu, Lexus, Mazda, Mitsubishi, Nissan, Subaru, Suzuki, Daewoo, Hyundai, KIA, TOYOTA, etc. What’s in the boxPhoenix Plus 2VCI DonglePower AdaptorUser ManualUSB CablePaymentDelivery detailsTerms of salesAbout usContact usPaymentWe accept all common forms of payment such as Credit cards、Debit card、Google Pay ect. Please contact us if you need to use another method to pay.Payment should be made within 7 days after bidding ends.Otherwise a Unpaid Item case will be opened to you.We are not responsible for buyers’ local taxes.Please include your special requests in eBay note if there is any.Delivery detailsShipping:Most orders placed by 1PM eastern time, Monday thru Friday will be shipped within 1 business day after payment confirmed. All orders placed over the weekend will be shipped on Monday.We have warehouse in USA, UK, HongKong, Australia, Russian, Germany and China warehouse. Notice:For USA Buyer, we have warehouse located in Kentucky,Los Angeles &New Jersey etc. (East Side & West Side of USA), parcel will be shipped from the nearest warehouse according to buyers’ eBay address in the paid ORDER. 1. From our US/DE/UK/AU warehouse via UPS / DHL or other eCommerce shipping. Delivery time varies from 2 to 6 business days. 2. From our Hong Kong warehouse via UPS / DHL / FedEx Ground etc. Delivery time varies from 3 to 7 business days. 3. From our China warehouse For US buyers, we use e-Packet (Delivery time is 5-12 business days) or express delivery(Delivery time is 3-7 business days) . For other countries’ buyers, we use China Post or Hong Kong Post(Delivery time varies from 10 to 25 business days) or Express delivery(Delivery time is 3-7 business days).We will ship according to buyers’ eBay address in the paid ORDER. Please make sure it is correct and including phone number for delivery.If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.Please include your special requests in eBay note if there is any.Terms of sales We are authorized distributor, our all items are 100% original and all our products have warranty, 12 months free repair for the main devices. 3 months for the accessories. Please contact us firstly when you need warranty service. In case an item arrives faulty, please contact us in 30 days and keep it unused. We will instruct you on how to return and get refund or replacement. If after 30 days, or the item has been used, we have the rights to decline your claim. Items should be returned on buyers’ cost for repair or replacement. About usWho We Are?We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years. We are authorized first class distributor of Topdon. What Do We Have? We have office and warehouse in USA, UK, HongKong, Australia, Russian, Germany and China to ensure fast shipment and after-sale service. We have more than 100 employees devoting to customer satisfaction.Terms of tax: We are not responsible for buyer’s local taxes, please consult your local customs for tax details. Contact usOur customer-oriented service strives for buyers’ 100% satisfaction.Please feel free to contact us via eBay message once you have any question before leaving neutral / negative feedback or open case. We will reply in 24 business hours.Business time: GMT8 (9:00-18:00) from Monday to Friday. Please leave us Positive Feedback and 5-stars★★★★★ selling ratings if you receive the product and are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.
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